At Jumbodeal Holidays LLP, we strive to provide seamless travel services. However, we understand that plans may change, and cancellations may be necessary. This policy outlines our guidelines for cancellations and refunds.

1. General Cancellation Policy

Cancellation requests must be made in writing via email or through our customer support.

Cancellation terms vary depending on the type of service booked (flights, hotels, tour packages, visa services, etc.).

Certain bookings may be non-refundable as per supplier policies.

2. Flight Cancellations & Refunds

Flight cancellation charges depend on the airline's fare rules.

Refunds for canceled flights will be processed as per the airline’s policy and may take up to [mention time frame] for processing.

In case of airline-initiated cancellations, refunds or alternative travel arrangements will be provided as per airline policies.

3. Hotel Cancellations & Refunds

Hotel cancellation policies vary based on the hotel’s terms and the type of booking (refundable/non-refundable).

Last-minute cancellations may result in partial or full charges.

Refunds, if applicable, will be processed after deducting applicable cancellation fees.

4. Tour Package Cancellations & Refunds

Tour package cancellations are subject to the terms agreed upon at the time of booking.

Refunds will be processed after deducting applicable service charges, vendor fees, and non-refundable components.

No refunds will be provided for no-shows or early departures.

5. Visa Services Cancellations & Refunds

Visa processing fees are non-refundable, even in cases of visa rejection.

Incomplete or incorrect applications that result in rejection will not be eligible for a refund.

Government-imposed visa charges are non-refundable.

6. Refund Process

Refund requests must be submitted in writing to our customer service team.

Processing times vary based on the service provider and payment method.

Once approved, refunds will be credited to the original payment method within [mention time frame].

Service fees, transaction charges, or penalties will be deducted from the refundable amount.

7. Force Majeure & Unforeseen Circumstances

Cancellations due to natural disasters, pandemics, government restrictions, or other unforeseen events will be handled on a case-by-case basis.

Refunds in such situations will depend on supplier policies and government regulations.

8. Contact Us

For any cancellation or refund-related inquiries, please contact us at:

info@candidtourism.com

971 55 540 1983

Office No: 71, Tanvi Business Centre, Near Nissan Showroom, Deira, United Arab Emirates.

Jumbodeal Holidays LLP